FAQ

1. Where do your outdoor saunas and hot tubs come from?
We import high-quality outdoor saunas and hot tubs directly from Finland, renowned for their exceptional craftsmanship and expertise in sauna culture.

2. Can I customize the outdoor sauna to fit my backyard?
Certainly! Our imported saunas are available in various sizes, and we offer customization options to ensure a perfect fit for your outdoor space.

3. Do you provide assistance with the setup process?
Absolutely! We offer professional setup services to ensure your outdoor sauna or hot tub is installed correctly and efficiently, providing you with a seamless and enjoyable experience.

4. Are these saunas suitable for cold climates?
Yes, our saunas are designed to withstand harsh climates. The imported models are particularly well-suited for cold weather, providing a comfortable retreat even in chilly conditions.

5. What type of wood is used in your saunas?
Our saunas are crafted using premium Nordic wood, such as cedar or spruce, known for its durability and resistance to weather conditions. This ensures a long-lasting and visually appealing outdoor addition.

6. How long does it take to set up an outdoor sauna or hot tub?
The setup time varies based on the model and complexity. Our professional team will efficiently handle the installation, and we aim to have your outdoor oasis ready for enjoyment as quickly as possible.

7. Can I visit a showroom to see the saunas in person?
While we don’t have physical showrooms, we can arrange virtual tours and consultations to give you a close look at our imported saunas. Contact us to schedule a virtual visit.

8. Do your saunas come with warranties?
Yes, each outdoor sauna and hot tub comes with a warranty. Specific details can be found in the product documentation or by contacting our customer support.

9. What are the maintenance requirements for outdoor saunas?
Outdoor saunas may require occasional maintenance. We provide detailed maintenance guidelines, and our customer support is available to answer any questions you may have.

10. How do I get in touch for further assistance?
Reach out to our dedicated customer support team by emailing info@nuvanaspa.com or calling our toll-free number at (512) 577-1657. We’re here to assist you with any inquiries or concerns about your outdoor sauna or hot tub.